Service Agreement

Please read the following information prior to your service and complete the form at the bottom of the page to acknowledge that you have read and agree to the terms.

1. Agreement
This Master Service Agreement ("Agreement") is between TDL Solutions LLC ("TDL") and the undersigned client ("Client").

2. Services
TDL shall provide project management and business support services including, but not limited to:

  • Project planning, coordination, and execution

  • Operational process development and documentation

  • Marketing coordination and materials

  • Event and meeting coordination

  • Administrative and organizational systems

  • Executive and business support

Specific services, deliverables, timelines, and fees will be detailed in individual Estimates or Statements of Work, each of which is incorporated into and governed by this Agreement.

3. Fees and Expenses

  • Hourly Rate: $75 per hour

  • Retainer: Services are purchased in blocks of 7 hours, billed in advance. Unused hours expire at the end of the term stated in the applicable Estimate.

  • Expenses: Client shall reimburse all pre-approved expenses incurred by TDL upon receipt of invoice.

  • Additional hours beyond the purchased block will be billed at the hourly rate and require Client approval in advance.

4. Payment Terms
Fees are due upfront upon signing this Agreement or upon acceptance of an Estimate, whichever applies. Expense reimbursements are due within 15 days of invoice. Accounts more than 15 days past due may result in suspension of services.

5. Term and Termination
This Agreement commences on the date of signing and continues until terminated by either party with 30 days' written notice. Upon termination, Client remains responsible for fees earned and expenses incurred through the termination date.

6. Independent Contractor
TDL is an independent contractor, not an employee of Client. TDL controls the manner and means by which services are performed and is responsible for its own taxes, insurance, and business expenses.

7. Confidentiality
TDL shall maintain the confidentiality of Client's personal and business information and shall not disclose it to any third party except as necessary to perform the services or as required by law. This obligation survives termination of this Agreement.

8. Liability
TDL's total liability under this Agreement is limited to the fees paid by Client for the specific service giving rise to the claim. TDL shall not be liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

9. Subcontractors
TDL may engage employees, contractors, or subcontractors to assist in providing services. TDL remains responsible for the performance of the services under this Agreement.

10. Non-Solicitation
During the term of this Agreement and for twelve months following its termination, Client shall not directly or indirectly solicit for employment or engagement any person performing services on behalf of TDL, without TDL's prior written consent.

11. Intellectual Property
Deliverables created specifically for Client in the course of providing services shall belong to Client upon full payment. TDL retains all rights to its pre-existing materials, templates, processes, systems, and methodologies, including any improvements to them, and may continue to use them for other clients.

12. Amendments
This Agreement may only be amended in writing, signed by both parties.

13. Governing Law
This Agreement shall be governed by the laws of the Commonwealth of Pennsylvania, with venue in Dauphin County. By signing below, Client agrees to the terms and conditions set forth in this Service Agreement.