How TDL Solutions Helped Saxton & Stump Streamline Trial Travel Support

Partnering with TDL Solutions, Saxton & Stump shifted trial travel from a scattered, “who has time to help?” task to a dedicated, streamlined travel coordination function. Through focused travel consulting and clear workflow design, the firm freed overextended staff from ad‑hoc booking, ensured more consistent support for attorneys, and created a more efficient way to handle complex trial travel.

Before TDL Solutions

  • One full‑time role included trial travel, but the travel workload alone did not justify a full position

  • Other team members were stepping in to book travel on top of their already full plates

  • Trial travel was coordinated in an ad‑hoc way, depending on who was available

  • Attorneys needed reliable, responsive support without pulling core staff away from their primary responsibilities

After TDL Solutions

  • Trial travel centralized under a dedicated Travel Consultant (TDL Solutions)

  • Internal employees relieved from non‑core booking work and able to refocus on higher‑value tasks

  • Attorneys supported with consistent, well‑organized itineraries and responsive updates

TDL Solutions Approach

Centralized Trial Travel Coordination

TDL Solutions stepped in as Saxton & Stump’s Travel Consultant, becoming the single point of contact for trial travel requests. Instead of travel being handled by whichever staff member had capacity, all requests were routed through a consistent channel. TDL Solutions coordinated flights, hotels, and ground transportation with the firm’s preferences and budgets in mind, ensuring attorneys had what they needed well ahead of trial dates.

Proactive Communication and Ongoing Support

TDL Solutions provided ongoing communication around itineraries and changes, handling updates and resolving issues as they arose. Attorneys and staff received timely confirmations, organized details, and clear next steps, rather than having to chase down information or make last‑minute adjustments themselves. The result was a smoother trial experience supported by travel logistics that “just worked” in the background.